Contact JencoFan

Corporate Offices

JencoFan - USA Division

6393 Powers Avenue,
Jacksonville, FL 32217, USA

Hours of Operations
M-F   8 AM - 5 PM EST
Sat    Closed
Sun   Closed

Quickship Hours
M-F   6:30 AM - 3:30 PM EST
Sat    Closed
Sun   Closed

IMPORTANT! For Quickship same day shipping, the order must be received by noon.

USA Credit Application

JencoFan - Canada Division

6710 Maritz Drive, Unit 7
Mississauga, ON L5W 0A1, Canada

Office Hours
M-F   7:30 AM - 5:00 PM EST
Sat    Closed
Sun   Closed

Shipping/Receiving Hours
M-Th   7:30 AM - 4:30 PM EST
F         7:30 AM - 1:30 PM EST
Sat      Closed
Sun     Closed


JencoFan's Claim Center

JencoFan's Claim Center is for customers who received a product, part or accessory with any defects or damages. ALL CLAIMS MUST BE SENT WITHIN FIVE (5) DAYS AFTER DISCOVERING ANY PROBLEMS WITH PRODUCT/SHIPMENT. Upon sending your request, our Support Services department will review and process the information about your application. If you have any questions, please e-mail custserv.jax@solerpalau.com.

Go to the Claim Center  

Marketing Services

We have developed and designed several programs to help your business promote JencoFan Products

  • Optisizer – A fan selection software designed by Soler & Palau Ventilation Group, North America to help industry leading professionals select the most suitable product for every application. For more information about the Fan Selection Software, click here.
  • S&P’s PrintShop – For all your marketing material JencoFan has a portal to order literature, signage, and promotional material at no cost to you. To request an account today visit solerpalau.storterchilds.net/account and fill out the request form to be approved by JencoFan.

For additional information about our marketing services, please send an e-mail to marketing.jax@solerpalau.com.

Locate Your Local Motor Service Center

To locate the motor center, click the motor manufacturer below: